Privacy Policy

Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

We collect information about you for 2 reasons:

  • to process your order
  • to provide you with the best possible service

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent and the information we do hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly. All information entered in our secure area is made secure using a LINUX hosted Secure Socket Layer with 64 bit encryption.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Security Guarantee

Shopping with Southern Spas using hottubchemicals.co.uk is totally safe, 100% guaranteed. We understand that shopping online can feel risky and uncertain. How can you be sure that someone out there with a computer can’t intercept your credit card numbers?

All information entered in our secure area is made secure using a LINUX hosted Secure Socket Layer with 64 bit encryption.

So really there’s no risk. In fact, shopping online is statistically far safer than using your credit card at a restaurant or department store. We’re sure you’ll find yourself appreciating the cost savings and convenience of shopping at home in no time at all.

If you have any questions/comments about privacy, you should contact us.

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